Terms
How Karakus Travel reviews transfer and chauffeur-driven transportation requests before manual confirmation.
Informational Terms
Last updated: 2026
This page explains how transfer and chauffeur-driven transportation requests submitted to Karakus Travel are reviewed and handled.
Submitting a request does not automatically confirm a reservation. Availability, price, timing and suitable vehicle planning are reviewed manually before mutual confirmation.
Karakus Travel reviews Istanbul-based VIP transfer, airport transfer, hotel and residence transfer, city chauffeur service, corporate guest transportation and selected intercity transfer requests. Each request is reviewed according to the route, date, time, passenger count, luggage details, special requirements and suitable vehicle planning.
Requests may be submitted through the website, WhatsApp, phone, email or referral channels. Submitting a request does not automatically confirm a reservation. A reservation is finalized only after availability, price, timing and suitable vehicle planning are reviewed and mutually confirmed.
Pricing may vary depending on route, date, time, passenger count, luggage, waiting needs, bridge/highway tolls, traffic conditions, intercity distance and suitable vehicle planning. Prices shown on the website or in promotional materials, if any, may be examples or general information. The final price is shared after the request details are reviewed.
In the current service flow, payment may be made by cash or bank transfer / IBAN. At this stage, the website does not provide online payment or automatic online reservation completion.
A certain waiting time may apply for airport, hotel, residence or city pickups. If the waiting time is exceeded, additional charges, time adjustments or rescheduling may be required depending on the operation plan and following reservations.
Cancellation, time change, route change, passenger/luggage change or requests affecting vehicle planning are reviewed manually. If changes are requested close to the service time, pricing or availability may need to be reviewed again depending on the operation plan.
The customer is responsible for providing accurate passenger count, luggage details, flight information, pickup/drop-off points and special requests. If the actual details differ from the information first provided, suitable vehicle planning may need to be reviewed again. In such cases, a different vehicle option, additional vehicle planning, time adjustment or price update may be required.
Karakus Travel plans suitable vehicle options according to request details. For group transfers, special events, heavy luggage or different capacity needs, vehicle options may be evaluated separately. Vehicle planning is finalized according to availability and operational suitability.
Requests such as child seats, extra stops, meet-and-greet, extended waiting, extra luggage or special notes may be evaluated if communicated in advance. Fulfillment of these requests depends on availability, operation planning and suitable vehicle status.
Information about the processing, storage and sharing of personal data is explained in the KVKK Aydınlatma Metni and Privacy Notice pages.
For questions about these Terms of Service or transfer requests, you may contact Karakus Travel.
Contact
For questions about these Terms of Service or transfer requests, you may contact Karakus Travel.
